IT Computer Support of Vancouver and Fraser Valley Managed Services are comprehensive and cost-effective, enabling you to take advantage of both preventative and emergency services, whenever you need them.

Managed Services include professional administration of all your technology needs and includes access to our Vancouver technical support staff, available for rapid response, on- or off-site.

Let us take care of all your IT problems. With over 32 years of Experience we guarantee every job we do to be at your satisfaction or it's FREE no questions asked.

Vancouver IT Support - IT Solutions

Choose Your IT Support Plan and Start Today!

Infedo Network Solutions offers around the clock technical computer support. Whether its 12am or 12pm, help is just a phone call away.

When something goes wrong with your IT, everything grinds to a halt. With a standard break/fix service contract, your IT provider make money every time something go wrong since his pay by the hour. Think for a minute what if you could keep your IT from breaking in the first place? We are pay to maintain your system and with our unlimited support we are not charging for any hours that takes to fix problems

Schedule an FREE assessment with one of our technology professionals by filling the form to your right. There is no obligation what so ever and if you decide that our services are not for you at less you will be left with a professional evaluation of your network that will help you in the future to make an inform decision.

Managed Services Includes:

Monitoring and maintenance at a fixed monthly price.

Unlimited technical support

Professional Windows update/patch management

Professional management of all hardware and software.

Vendor relationship management

Onsite backup for servers and PC’s

Why it's worth to choose INFEDO | IT Support?

Unlimited IT Support for Small and Medium Businesses in Vancouver and Fraser Valley

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INFEDO Network Solutions
Vancouver
and Fraser Valley
1 604-630-9728
[email protected]
www.infedo.ca

Questions and answers

1How do you Monitor our Network?

We install a small software on each PC and server that report to us every minute. Once the software detect a problem it will email our techs with a problem description and the tech will start to fix it immediately.

2How is the Maintenance done?

The same software will scan and update windows systems once a week when new patch are available, There is schedule maintenance that are done daily and under weekly like cleaning internet tem files, Defrag hard Drives, Scan for errors, scan and clean viruses, etc.

3Do we need to have all PC’s and server under the maintenance and support agreement?

No. We suggest to have the most critical PC’s under maintenance plan since those are the one that run your business and produce revenue. Sometimes not all PC’s are critical in your organization. For example you may have few spare PC’s that are used for guests once or twice a week. Those are not essentials PC’s and can or cannot be under the maintenance plan. The decision it’s yours.

4How long we have to sign a contract for?

Because we believe on the quality of our service we are sure that once you open an account with us you will be a devoted customer like the one we have now for many years to come. We want you to be with us because you love our service and not because you sign a contract. You can cancel any time with a 30 day notice in advance.

5If you are our IT Provider what else can you do for us?

We are a package deal for most of our customers. We document every hardware you have and every credential for every server and every user and we keep track of every change done to your network. I’m sure that if we ask you now to provide a site configuration that has every documentation of your network you probably will not be able to provide and if you do it will be very limited. We start document every part of your network from day one and we will provide you a copy every time we make a change. Also we are a DELL, LENOVO, ACER, resellers and we are able to provide you with the best hardware and Software when need it.

Technical support

All inclusive support packages that are simple to understand. Whether your systems are in-house, in the Cloud, or a mixture of the two, you can rest assured that our team of experts will work round the clock to keep them performing optimally at all times.

Stability

Our Remote Managed IT Support services will save you a considerable amount of time and frustration whilst increasing office productivity and lowering overall business costs. That’s a promise!

Complete Back up Solutions

What would you do if disaster struck your business? Protecting your data and maximizing uptime in your business requires a solution that not only delivers speed and resilience, but also assures maximum reliability if disaster strikes and you need to recover your data quickly.

Safety

Combine AVG Virus Solutions and get comprehensive multi-layered protection in one solution. Anti-virus, anti-malware, email filtering and Internet and web security – fully managed by our team of experts.